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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 11,960 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad protection for every electronic I purchase at Best Buy. You can’t beat the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for my new daughter laptop. I hope to not use it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 7 year old grandson so why i hope we never need to use warrenty,halpy we have ut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is also a good thing, looking forward to using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful. Helped with my computer when had a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16gb 3200mhz, i7 11800h, 140watt RTX 3070gpu, QHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare all the specs I list in the title against price to performance ratio of other brands with similar specs and you will see why this laptop puts them to shame. Sadly I don’t think HP made money undercutting competition selling these so they pulled all manufacturing and sales of them ;/

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    After 3 weeks there has been no need for Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after 3 weeks there has been no need for Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a 2in1 HP laptop I got for my fiancé. I feel these coverage plans are always worth it with expensive electronics, especially with a touchscreen like the one we got. Hopefully we don’t ever have to use it, and I’ll be just fine with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and patient!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure as to which laptop I wanted so Team Member Forest (at the Bee Cave location) was super helpful, and patient while helping me figure out which would be best for me. I become overwhelmed when there are a lot of options, and I am not a very tech savvy person, but from start to finish, he made the shopping experience easy and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a computer for a high school kid please please please get the protection plan. This saved my sons computer and the people at the Geek Squad are great at what they do and provided incredible customer support. If you do one thing after an electronic purchase (Computer, TV or phone) it should be to buy a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they had a great way to manage a way to help me or provide me with more than enough solutions to make me feel happy and relieved about my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing this newer software/ computer I was informed by the Geek Squad agents that to get the two year protection plan like this one above is best, so in case something drastic happens I am covered! Thank you for this assurance of being careful; they truly care for their customers, and want the best for them, so thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always use more protection dependable and a smart purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i had an issue they took care of me, no problem. The computer came back damaged and then they took care of it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with using 2-Year Accidental Geek Squad Protection. Have had the same coverage on other items and have used it successfully. Sometimes have to ask a few questions to get what you need, but most of the time very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working and in good shape. I love it, I recommend you buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped when the tv was broken and I had to ship it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have excellent service with geek squad in and out and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use as yet, but glad to have this availability. Haven’t used very much as yet but, starting classes so expect to have questions & hopefully few, to no issues.

    I would recommend this to a friend