Customer Ratings & Reviews

Costumer service was great and easy at checkout. No hiccups.

I haven't had the opportunity to use the Geed Squad, but I am glad to know that I have the option of using them should anything happen to my equipment while I am out on the road. I do a lot of travelling for work and anything can happen between transport to and from a hotel room or using the laptop within the truck

Insurance it’s only a sucker move until you need it. Am a huge advocate for insurance on all electronic products that l purchase. Would highly recommend this to everyone. An extra $50-100 on your product will give you a peace of mind when something catastrophic occurs like when you drop your computer while going through TSA.

I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

You know you can never go wrong with getting geek squad as your back up! Best tech!!

Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

Haven't had to use the protection for my son's new laptop, but if I had to, I know BestBuy and the Geek Squad would make it right. I've had the protection on several other items, and it has come in handy before. With my active son, it might come in handy so I added it to the new laptop!

Great insurance just in case our product need fixing

I use the Geek Squad for everything. They mounted my TV (without any wires or cables exposed (all in the wall) and connected it to all my devices. I also use them every 3 to 4 months to clean my computer and make sure that it runs to its full capacity. I don't know what I would do without the Geek Squad. I highly recommend this Protection!

You buy anything decently priced please get this! Best money spent. Bought alienware and would never not buy this protection. You just never know when you will need it and get at least two years bc a lot doesnt happen in first year sometimes

I can keep this short and sweet. If you buy any tech items, and you are plagued with bad luck and want a piece of mind, buy this. The one time you ever have to use it you'll be happy. Not buying it is like the old saying goes "stepping over dollars to pick up pennies".

the agent was so nice when my mac m2 started acting up. quick and easy, glad i got the service

We purchased this for my daughter's computer last summer. As Murphy would have it, she spilled water in her keyboard and the computer kept shutting down without warning. After checking it out, Geek Squad replaced the laptop. That sold me on the gamble that something could go wrong and the machine could be seriously damaged.

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

This is the third time I have purchased a protection plan, but wish it was the 4th time. The 4th one I really could have used. The 2nd purchase was for my TV. They came out looked at it determined it could not be fixed and sent me an in store credit for the total price of the TV THAT DAY. Awesome.

Its a good product to add to any device you purchase

The quality of this laptop is great. I was skeptical at first when purchasing but after using it, I must admit that it is above my expectations!! Affordable and reliable!!

Havent had to use this yet, but i purchased it to buy for my new computer investment. I bought it based off of the benefits that was offered.

I haven't had to use it so far. I am cautiously optimistic.

Excelent service Carefully The excelent technician