Customer Ratings & Reviews

The best coverage you can buy! Using the coverage is so easy, they make the process stress free.

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

I have not had to use it and I hope I never have too but last year I bought a Chromebook and didn't get the protection plan and then it brought as I am ended up with a very expensive paper weight

They’re Great! The Greek Squad installed my virus protection on my laptop. It was very difficult and they took control of my computer and got the job done!

Good service for a good price . All ways good to have protection for your assets.

I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

Used geek squad for all my devices They are knowledgeable about your and easy to use

Bought a laptop for a kid, school purposes. Laptop stopped working for an unknown reason and this protection plan allowed me to walk into the store and do a product switch with very little questions. I buy it for all electronics now.

The geek squad always has done a great job for me. Hopefully they are well compensated for their exceptional service.

Excellent customer service. Good work. Problem solving

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

Geek squad protection is totally worth it!! Used it within the first 2 weeks when my screen got a bad crack in it and stopped working... was super convenient and practically fool proof process!

I have had the computer for less then three months and the battery just depletes on Overwatch alone, cant even last one match without plugging it in so now i was able to get it all fixed and squarwd aqay !0

Very good computer for a college student with architecture major

I may not always use them but it is great to know that they are there. I asked them a few questions in the store before I purchased my computer and so far everything they told me has been very instrumental in me being able to use my computer without any problems. If I do run into any issue, I can be confident that they will be there to assist me and end my concerns.

Definetly needed! It will cover the cost if this device accidentally drops!

just in case something happens it is good to have this protection.

I bought this laptop insurance due to my little sister having to use a computer most of the time for school. I think the Geek Squad insurance might be a little to expensive for a year. The problem is that most of the time, during the first year nothing will happen until after the first year of having a laptop. I also think Geek Squad takes a little bit to much time when making an appointment.

Ive had incidents where i accidentally spilled soda on my laptop, dropped and cracked the screen, keyboard would wear down and in all situations theyve replaced my device. I sould recommend this tk anyoje buyind a pricey laptop

Great service fast and efficient very friendly associate and very knowledgeable