Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11960 reviews
(11,960 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3-year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always get geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always I bought geek squad and I always will! Everytime I have an issue it's taken care of and ot's perfect as amom of 3 who has accidental damage sometimes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GREAT SUPPORT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me comfort knowing that this protection is available.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This Protection Plan is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every dollar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It came with my TT membership, how can I go wrong?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with my Total Tech membership, how can I go wrong? Most things still work many years after 2, but if they don't BB makes it easy to swap out for a new one. :D Get a Total Tech membership and see what I mean.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Already got my membership value from Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad person spent way more time than allotted helping to setup my new CoPilot Plus PC. Great Job.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added the Geek Squad Protection when I bought a laptop for my 9 yr old son. The laptop only lasted 6 months because he didn't use it carefully. I was pleasantly surprised when Best Buy reimbursed the total amount of what I paid for it because they could not fix it. I recommend this product 100% when buying electronics for a child.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dont go without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always but with all appliances and electronics. Ive had to use it once nad it paid off.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service! Had to have my screen replaced twice and got it back in less than a week both times. Very friendly and understanding!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to have , I always purchase insurance anytime I buy electronics from any place. But Best Buy geek squad is good until it’s not, meaning when you run into a issue that’s not covered
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I feel secured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop shopping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad: AWESOME!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protección
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protección garantizada en cualquier momento o circunstancia
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


