Customer Ratings & Reviews

Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

[Employee of bestbuy] Easy and fair service i will always suggest to get the waranty on anything.

Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

I am so happy to have the geek squad protection. I cant even tell you how many times I have used this. It is beyond worth it to have this you never know what tech issues you may run into that you will be assistance with.

Great Laptop had it for almost 2 yrs now it still runs like new

Great plan to have for your laptop. Didnt have to use it

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

ALways good to have accidental coverage on an expensive gaming laptop!

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

is the good to have your devices covere, you never know what will happen

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

Good if needed and always a reassurance if something happens

I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.