Customer Ratings & Reviews

Good service, I haven't used this service protection on several items and they are really helpful

Great plan no question asked if the device needs to be replaced,I hope I'll never have to use it, because I do not want to lose any files on my new laptop.

Very thankful to have extra coverage! Would recommend this to everyone!!!

Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.

I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

This is worth getting for those of you who buy laptops TVs or any major electrical product that main require service in the future I highly recommend getting this anytime you purchase any item that may require service you'll be glad you did and we'll save you

The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great

That plan is awesome Accidents happen And they'll replace her fix it that's great news

We purchased this along with the laptop. We are thankful to be able to give the gift of peace of mind along with the laptop.

happy with my warranty because if something happens I could either get it fixed by The Geek Squad or I could have it replace and they're so good about it I'm happy to have that with Best Buy cuz they're always honest and they always honor with it

Best protection plan for laptop my laptop broke and everything be fixed fast

Returned a very expensive HP Spectre. Ultra book. Within 48hours the response was a full replacement was needed. They put in an order for a replacement which has to be shipped in as the store was out of stock. definitely take out the extra protection plans. Appreciate the reasonable response time.

Geek Squad coverage has always been highly-recommended with every large Best Buy purchase of mine. I haven't had to put in a claim for this particular coverage (as of yet), but historically they have been very reliable and easy to work with.

My son had an issue with his laptop a couple months after I bought it & this purchase was perfect. I took his laptop into the store. The told me what the issue was & sent it off to get fixed. I got it back in the mail shortly after & it worked just fine

Always purchase Geek Squad service, I don't take chances on "just in case".

Geek Squad Protection plans are worth every penny. You get great service and tech are very understanding

I highly recommend geek squad protection for your products. They will replace it or try to fix it

Great for making sure your expensive device is taken care of if broken

The benifits are really there!!! I broke my phone and I'm sure that happened but I am so happy I had insurance on it because all I had to do was to pay the deductible and I got a new phone. $50 deductible is all I had to pay for a new phone. I would never buy an electronic product without

Comforting to know that I have the security and expertise of a knowledgeable team as I am not very familiar with computers. I had an issue and brought my computer to the team and it was addressed quickly and problem fixed immediately.