Customer Ratings & Reviews

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

Very reliable service and a great affordable price . Will definitely use this service again

Felt like I received great customer service, attention and knowledge from the representative that assisted me. Don't call during off hours or you might get routed to a call center in the Phillipines. The state-side technicians are worth their weight in gold.

After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

great service excelent service answered and helped with all my needs

When my laptop had some issues, I could just return it get a better one with paying the difference. The first branch I visit did not honor this warranty, so I had to visit another one. It’s worth it but there could be some branches which try not to honor this.

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

Took my brand new laptop up here for the first time and got my computer optimized and more storage added onto it. The men there were very helpful and informative on some things I did not know after purchasing a gaming computer. Definitely recommend.

This protections gives me comfort in knowing that I can make one phone call and take my product in for service. I do not want to worry about not having it when I need it; so, I bought this service to ensure that I can get it back up and running.

It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

So far the money I have spent has saved me a bunch of money. The only negative is during the pandemic getting service with out waiting a lot of time has been difficult. Also it is very difficult to schedule any time without waiting 1 week or longer. If you need help now it is almost unheard of. So this has been a problem.

I have yet to need to use my warrenty but if I do I have confidence Geek Squad will make good on there end.

Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

I love having that piece of mine, that no matter what I can have. The geek squad on my side.

Transferring all my data and getting my new laptop fully functioning within just a day was fantastic! They did a thorough job and quick help when we had to make one adjustment. love the Geek Squad!

We did not need to use these services for this product, but I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

The team are so nice and know so much, cleared up my issue after 15 minutes of being there