Customer Ratings & Reviews

Must have product when you get with your laptop on Bestbuy

Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

I purchase Geek Squad on all of my purchases. Gaming consoles, laptops, etc. I recently bought a 3 year Geek Squad for a new laptop. The service is great as always! It’s been very helpful to have on all of our devices. We wouldn’t go without it! Thanks!

Explained the plans to us with perfection and was very courteous

I've purchased and used this plan for a laptop years ago. It got me a new harddrive that was replaced in 1 day at no cost to me. I also appreciate that the rep didn't make any attempts to render my claim invalid like most companies do.

Great to have , just in case needed thank you. hopefully wont need to use it tho

The 2-year warranty does a really great job recommended for everybody

I bought this one for my mother. I have a similar one we both love them. They are great

Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

Great service explained everything i needed too know and great protection worth the extra money for sure.

Totally worth it. Gotta keep the things we live protected. 5 stars

I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!

I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

Haven’t had to use this service yet. But happy to know if we have any issues we know of job to call.

Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.