Customer Ratings & Reviews

Best friendly people to have helping you fast to help and answer questions you have

So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

Haven’t had to use yet but hope they are there when need them.

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

Makes it easier to keep the laptop updated and any virus removed.

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

Help me get a replacement for the computer I bought no cost because I had the plan backing me

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

This will always be worth your buck in any product you want to keep safe.

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

They helped me get my antivirus installed and made things easy.

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Not much to say, it’s a warranty. It does what it supposed to.

Great customer care, quick and effecient! Will solve issue in a timely manner.

Good warranty for protecting equipment. Would purchase everytime.

Good warranty for protecting equipment. Would purchase everytime.