Customer Ratings & Reviews

I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

They are always on top of thing and do there best to get things done

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

They helped her set it up with all items we purchased

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

Thanks for giving me a piece of mind with my device.

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

geek squad always gets it done right and will keep you updated with status of availability and project.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.