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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 11,875 reviews
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on the protection plan to be included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a great and reliable laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the services they provide very hepful stand behind there warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service always in hand and call very useful if your rough with your gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expanded protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freaky fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They fixed my chromebook quickly when i had broken my screen they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the excellent services, I am very happy to the best team and services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your Electronics Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Modern Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad waited on mr quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money fast and easy to connect to overall easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent offered this product to us based on the service history with our last PC. It will provide us with security of knowing our new PC will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had my laptop fixed in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

    I would recommend this to a friend