Customer Ratings & Reviews

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

This 2-Year Accidental Geek Squad Protection is a great investment

I have not needed to use this yet but its a good thing to have.

Got this for my teenage son, so it was mandatory that we get the protection plan.

This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

I love how the Geek Squad can always help and I do not have to worry about anything happening to my devices

I always get this when I get an item here. I never regret. They are always helpful.

The Geek Squad protection gives you a great piece of mind

They have helped when my sons laptop got a crack on the screen and they were very friendly

Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

Haven't had to use it but it comes in handy I'm sure.

I loved the instructions to open the package and I didn't cut myself

Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.

Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.

I love geek despite can’t reach them but still good service and great customer care

There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.