Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 11,883 reviews
  • Rated 5 out of 5 stars

    Yay protect my stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay protection 3 years is gudder Hope I don’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. They are always worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently purchased a Lap-top at best buy and are very happy with it, And let me tell you I bought a one year Geek Squad plan for it and i have peace of mind for a small price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually buy Geek Squad protection on big items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the geeksquad protection. They're the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you have their insurance. You know theyll fix any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that was a great choice for my new laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spendy but has paid off.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We loved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good we looved our new compiuter, and we like spend in Best But , favors store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and well worth the money. It sure gives peace of mind knowing you have the Geek Squad behind you and your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great to have with little ones in the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek squad protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that the items I purchase at Best Buy are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can always count on them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security n peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad extended warrenty for all my items, They are the best

    I would recommend this to a friend