Customer Ratings & Reviews

This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

This is the best investment I have made relative to computers and products.

love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.

I would not buy a new lap top with out this service. You never know what can happen. Lap tops are not inexpensive so this is good to have.

Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

Have not yet had to use the services for the laptop i bought

A must have no matter if you have children or not something always happens

We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.

It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

The tech installed my appliances and they did a very good job.

very good, exceeded expectations, buy without fear

The appointment was quick and convenient for me. The staff was nice and very knowledgeable

I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

My brand new Dell Inspiron 15 7000 2-n-1 crashed 30 days after purchase. I took the laptop back and was able to get a brand new one. I’ve had no problems.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.