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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 11,902 reviews
  • Rated 5 out of 5 stars

    use anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe to use this where ever with the accident protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we purchased this. We have not had to use it but I have talked to them about other issues (previous computer) and they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3-Year Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I buy anything from Best Buy always get the protection plan because Best Buy always backs up their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my lap top.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were all very helpful and they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the coverage for this device but I've gotten good service with them on there coverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily haven’t had to use this but great to have peace of mind with a 10th grade boy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to no that if something happened I don’t have to pay. Been there before and didn’t have this package and it cost me another laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in the market best buy always aim to keep their costumers happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use yet and I hope never use it, but the price I think was expensive per year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad for many different issues over the years and have been very happy with results. They are friendly and take time to listen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection with my gf’s laptop. Very convenient if any incidents happen or service is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good when you spill water, but I wish it would last for longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sense of Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job diagnosing and working on the computers purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my laptop knowing that I have protection with it. I leave my home without any worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek squad is great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent added everything i need and asked if i needed any help with anything else or did i have a question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For that extra help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get a good product protection plan when you get something expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For real, buy the protection always, don't skimp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Dont be cheap, it is always well worth the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy repair. Or replace. When you call to repair. Always ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty, no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad warranty a couple of times. No hassle to repair or replace items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad service so good, if you buy expensive items, should be purchase protection service

    I would recommend this to a friend