Customer Ratings & Reviews

Great service, I recommend this protection to anyone.

Great product for the price would recommend anyone getting it

Geek squad took care of me with my computer issue and resolved my problem

Girlfriend loves it l, and she hasnt complained yet. So it looks like a win win here fellas

Geek Squad Protection is worth the peace of mind knowing that they are there if ever needed.

Amazing customer service. The team was patient, knowledgeable, and professional.

I am relieved to know if I do something stupid, the Geek Squad is there to help.

Great laptop! Solid build and easy to handle. A tad bit heavy.

Hey the Geek squad protection is really good. I got three years for $75 and it broke twice. Usually when I fix these issues it costs $100.

I brought my laptop many times for repair and every time they did a great job.

Was only able to use it once..but was fast and was able to get laptop fixed..

Extremely helpful, the guy that helped me was very nice. Completely understood where I was coming from and broke everything down for me so I could understand. I’m not very tech so I really appreciated it.

The agents sent out my laptop to be fixed, but as it was going to be more expensive to repair than was worth it, I was refunded for my laptop instead.

They fixed the issue with the port from my laptop.

This works perfect for office use. I enjoy using it for everyday online as well.

I haven't had to use this service yet, but the coverage seems well worth the cost. I invested a lot of money into buying a new computer. The last computer I bought (from s different store) was only a couple hundred dollars, but I hated it and it broke shortly after purchasing it. I felt a lot more confident making my computer purchase this time knowing accident coverage for 3 years would cost less than half the cost of the computer itself. I definitely value the sense of security.

Employees were very helpful and knowledgeable about the products inside. Although I did not find exactly what I wanted employees gave me several options and I felt like I walked away with a better understanding of the electronic components I was looking for

Geek squad stands by their warranty. Only thing i dont agree with os 5 days after purchase. The system broke and had to replace the whole system and i had to buy a new warranty for 80$. I feel the 2 year warranty should have transferred to new system. Or should have only had to pay the 5 days prorated to bring it back to 2 years.

I would have been out of a computer if not for the Geek squad service plan. I had a dell 2 in 1 that had a faulty camera and fingerprint scanner. I sent it to dell under warranty, and they couldnt even fix the problem! Luckily i purchased the service plan and the Geek squad was 100 times more helpful than dell. I am so happy, they are going to replace the computer in its entirety because they couldnt get it to work, even after ordering new parts and installing them. Thank you!

just in case the Geek Squad has you covered for accidental spills, drops, cracked screens, or life's curveball.