Customer Ratings & Reviews

I get it on everything price is high but worth every penny

3 - Year Accidental Geek Squad Protection helps a lot.

I will always get gsp. Haven’t needed it yet but am prepared if I ever do!

I would buy the warranty for all products over an amount you are comfortable with.

Worth the cost. Gives peace 9f mind. Price is reasonable. Would recommend.

Good protection plan which is needed to protect or replace item's.

Good protection plan which is needed to protect or replace item's.

Good protection plan which is needed to protect or replace item's.

I feel confident that I have the support needed if anything goes wrong or if I need questions answered.

There's something to be said for peace of mind when you're buying tech for your less than tech knowledgeable mom.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Very helpful answered any questions I had. Service is always excellent.

Bought this for my wife computer, no complains yet.

Geek Squad is always there when you need them! Professionalism is on point.

without this coverage, i would be upset if anything happens i i have no coverage

Have not had to use but glad I have it. Good antivirus program and good pricing.

A must have in case something happens to your item

Friendly service and gives me confidence if something were to go wrong.

Best service by far. Geek squad is the best. They’re very helpful!

Makes me feel safe knowing I have this in case anything goes wrong