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Customer reviews

Rating 4.6 out of 5 stars with 11865 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,865 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These policies have stood me in good stead with other computers I've bought from Best Buy. I wouldn't leave the store without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain things I buy the geek squad protection on - and it's usually on the expensive ones. Worth it to me for being a klutz and with small children who can damage anything at the blink of an eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty product to buy for all of your products in your home from Best buy from the washing machine to the refrigerator to the computer to the microwave I'm very satisfied with the services that I received with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me out with my computer, did not work, when I first bought it, I appreciate the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get a great deal for an awesome product. The protection plan was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of want needs to be done or fixed great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have, it’s good to have the type of service and you never.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that I hope to not need but will if I have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fast repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad previously repaired a broken appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-year accidental geek squad protection has been super valuable working well for me so far. geek squad is the most helpful repair crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy add on warranty by GreeKSquad to secure your laptop from unknown issues. The price for the warranty was affordable. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys you should’ve definitely buy this thing and it is really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! Always knowledgeable and helpful. One of the best things about Best Buy is the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty plus accidental damage cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

    I would recommend this to a friend