Customer Ratings & Reviews

Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

Very reliable service and a great affordable price . Will definitely use this service again

Geek Squad coverage has always been highly-recommended with every large Best Buy purchase of mine. I haven't had to put in a claim for this particular coverage (as of yet), but historically they have been very reliable and easy to work with.

Excellent service. Easy to use, and quick response

I have yet to need to use my warrenty but if I do I have confidence Geek Squad will make good on there end.

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

happy with my warranty because if something happens I could either get it fixed by The Geek Squad or I could have it replace and they're so good about it I'm happy to have that with Best Buy cuz they're always honest and they always honor with it

great service excelent service answered and helped with all my needs

I love having that piece of mine, that no matter what I can have. The geek squad on my side.

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

I always get a protection plan on technology because I actually had my TV (flat screen) start showing black spots during the warranty coverage and they gave me a brand new one because they couldn't fix it. Must have!

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

It comes in handy in case of any unwanted problems

I decided a long time ago that I don't need to know HOW to work on my electronics; just hire a professional. Geek Squad is super convenient and they are always very knowledgeable. The Family Plan is the way to go to get more bang for the buck.

Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!