Customer Ratings & Reviews

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

Its good to have incase of the situation wat ever they mite be better some than nonee

I had to bring my daughter's laptop in to get checked out because it kept shutting off on her. The guys at my store checked it out found out that it needed to be sent out to have the battery fixed. It was still under warranty and it saved me quite a bit of money.. well worth the extra warranty.

Geek squad is a great company with very knowledgeable employees! Would recommend!

I refuse to buy computers or have computers I am responsible for maintained by any other place. Chesapeake Square Geek Squad is an AWESOME group of people. Life happens, pushing the wrong button happens, having critters run across the keyboard happens, the Chesapeake Square Geek Squad has fixed them all

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

The accidental geek squad protection is excellent when you are a person that needs to carry your tech everywher. The department offers excellent service and I believe that everyone that invests in technology should include this protection

I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation

Great warranty protection that must be purchased when you must use your product daily. In tim, something will break.

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

Great help selecting the product. He was very professional help me with everything I need.

Geek squad has been a great all around tech service for my family and I. They have been able to solve almost all of my technical problems over the last few years whether it be a simple or a complex task.

Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

I had an issue with my computer and geek squad was great

Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

got this just for the piece of mind since my last laptop got a crack on the screen and I didn't have this

I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy