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Customer reviews

Rating 4.6 out of 5 stars with 11872 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,872 reviews
  • Rated 5 out of 5 stars

    Recommendation of geek squad amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year warranty does a really great job recommended for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product when you get with your laptop on Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaud installed our virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained the plans to us with perfection and was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my crome book for over a year now luckily I had no issues with it and I use it all the time for work and school but my brother whom also bought the same chromebook had damaged it but the geek squad warranty had no issues with replacing it. It was definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Gotta keep the things we live protected. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How many times has something happened accidentally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have old computer before and has broken screen with slow uploading the pages , The model was discontinued my covered with geek squad give me credit with the same value of my computer to get any brand with this credit or I can get more expensive one and I pay the difference , highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RoseR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad and their warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Super Heroes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional all of the geek squad team pus they are always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greenville, SC - Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to use this when your protection this time but I have used them before and my two year product protections good insurance to have you never know when you’re gonna need it…

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet but glad to know if i need them they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great for budgeting tech needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad service. I buy many items at Best Buy, SE 82nd Avenue, Portland, OR and most every item I get Geek Squad service. The service is great. Thanks to Best Buy and Geek Squad for providing excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

    I would recommend this to a friend