Customer Ratings & Reviews

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.

I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

Seemed like a good investment. I would rather be protected and not need it than vise versa.

Good service and very good business and takes care of customers

Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

I protect all my purchases with Best Buy no matter what

Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

Glad to be part of getting accurate information from experienced and knowledgeable representatives. Having been a regular Best Buy customer we always have good experiences with product questions.

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

Havent had to use the insurance yet but love knowing it there if we need it.

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

Great protection for a great price without unnecessary risk

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!