Customer Ratings & Reviews

Geek Squad service is always great. I've only used them a few times but the techs have always been above and beyond. They're so helpful and very kind. Always have solved my issues with quickness and kindness.

Greek squad is awesome. Definitely would recommend if you have electronic purchases

Haven't had to use the Geek Squad's services for this computer but have been very satisfied when they've cured my computer in the past. Knowing that they are there for a nominal yearly fee is very reassuring.

I've had this laptop for about a month now and it's been working great. I installed some programs to be used for 3d printing and the cricut. And still running well. Will update as the time.goes

It’s very easy to setup an appointment with GeekSquad. I’ve had to use them twice for a broken screen and broken usb port on a laptop.

I purchased the accidental protection for my ASUS Chromebook due to having little ones in my home. However, I am hoping I don't have to use it.

Amazing Computer, Powerful , lightweight. I would certainly recommend this to anyone looking for a Chromebook, specially if the end in mind a gift for kids, has a good budget a this is overall a really nice, functional Chromebook to have.

Compact and very fucntional. Easy to use. Overall, a great product!

Good service for a good price . All ways good to have protection for your assets.

I have been shopping at Best Buy for years. I have made many purchases of the years. From game systems when my kids were young to TVs, computers, appliances. The merchandise has never been full of problems or anything of that nature. Best Buy’s protection plans are good for lots of reasons . I strongly suggest spending the extra . It is well worth the Money.

Definetly needed! It will cover the cost if this device accidentally drops!

We get the Geek Squad protection plan on every item we buy, and it has paid for itself many times over. Most recently, our daughter somehow managed to spill liquid on her 6 month old laptop and short out the charging mechanism. Geek Squad sent it off for repair and discovered that it was not repairable, so we were issued a store credit for the value, and used that to purchase a new computer. It saved us hundreds of dollars.

Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

Overall, Geek Squad protection does provide instant ease of mind. Though it isn't the best protection out there, it is quite convenient when purchasing items with Best Buy to add on their protection plan(s). The cost is usually fair/competitive and the coverage is fairly decent. So, if you aren't hard on your purchases, the everyday wear and tear protection this service provides are just enough.

Helped out with the repair of my Chromebook Was able to get repaired with no problems at all Great service and would purchase again

This has saved me on other computers. Protect plans are good to have.

I love the comfort of knowing if something happened to our laptops theyre ready to help quickly resolve our problems. Same wsy with the tvs.

I have yet to use it but I am content with the cost

Quick and efficient got my computer statistics fast, always keep me posted on it where abouts