Customer Ratings & Reviews

Love my Geeks! Can't go wrong... You must absolutely purchase the Geek Squad with every Best Buy purchase you make. If you drop it if you break it they will be there for you; if you have a question, if you can 'can't work it they will be there for you, if you're buying something for a parent or for anyone who I like to call "tech-no - logical" you must buy the Geeks... To sum it up you must by the Geeks

I bought Geek for my family. This has been a great investment considering we all have electronic devises at home. They help you and fix your computers, cellphone etc. it is easy to get support you have the choice to either go to the store or do it only or by telephone. I personally do it by appointment at the store. Recommend to buy.

The best alternative is to buy the warranty and protect the equipment

I purchased all my computers, tablets, printers and supplies I need from Best Buy and have never had any trouble with them. The Geek Squad is the best. Have always helped me with my problems and have never had anyone of them give me trouble. Always explain everything for me to understand.

Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen

I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!

I need a warranty and never get an item without it. The only gripe I have is that if your device isn't able to fixed you don't get reimbursed for the payment plan, just the cost of the item.

It's always good to have the reassurance that geek squad has your back

The Geek Squad service provides a level of protection that I cannot imagine being without. Life's unexpected disasters, whether large or small, can be disruptive. Having the peace of mind of the Geek Squad protection I am not worried about having to make a replacement purchase for the next couple of years.

We learned through the years that accidents happen and a spill can happen on our computer!! Also, we have had repairs needed for our previous HP. The screen became unplugged within the computer and Geek squad had to trouble shoot it.

I recommend this for anyone purchasing any electronic item or product that you may need technical support for. It always helps to have someone else's help when it comes to these things.

Always protect your technology with the help of the Geek Squad!

Works Great, does what we got it for, and my daughter loves it

It is very important and also I definitely recommend each and everyone to have a protection plan

I’ve never had issue when product had issue… they either replace or fix no problem

I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

Whenever I need geek squad they're available.. Set up is easy

AMAZING CUSTOMER SERVICE and the service the give is great

As our homes and lives become more and more technical and the products we use become more complicated, it is impossible to remember all the settings and features of each piece of equipment. At times some of this equipment doesn't like to play well together. It is nice to have someone who can be called to help figure out and fix the problem. Worth the peace of mind!

Can’t go wrong with geek squad. Love that we can physically see someone, a little old school let me tell ya. Have had others like alstate and that make you ship it out. Geek squad is right here inside bestbuy and great with all gadgets. Thanks Best Buy, worth the purchase