Customer Ratings & Reviews

I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.

As I always do when I make a purchase I purchased Geek Squad service on my new computer. The Geeks have never let me down. At my Best Buy my Geek has been Vu. The young man is great, great and more great. A beautiful personality and has a wealth of knowledge to share. Thank you Vu.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

It was very protective my laptop was protected very well. The laptop was protected.

This service is way more affordable than many others. I have not had to use them yet but I’m confident it will be a good experience. I like how there’s an app where all the info I need is maintained. It beats saving receipts.

I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

Always count them in. Great service. I get them on all my products.

If and when you have purchased an electronic more than $200.00 worth, it would be wise to buy an insurance along with it for at least the 1st year or so. Especially when you're clumsy. Trust Best Buy when they ask you. They have ESP they can sense youre clumsy.

This is a must have for any electronic devices! My old computer crashed in the midst of my Classes for my Master's Degree and I panicked! I brought a new laptop and was adamant on purchasing additional coverage in case something goes wrong.

I get the extended warranty with every laptop I purchase. As my computer is on the move constantly, damage has occurred, making this has a smart purchase. If my computer needs repair, it gets done or I get a new computer.

Considering that this protection covers damages and such, knowing that my laptop came new in box with a faulty keyboard and they instantly replaced it that day was very nice. Definitely worth the money for the service

They fixed my laptop made it easy and simple so glad u bought thus protection. I was skeptical but it was wroth every penny

I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.

I haven’t had to use this service yet but I feel comfortable knowing that I have this resource. I am in a Paramedic program online and my computer has to work or I can’t do schoolwork and if I get behind, I get dropped from program, so this is a nice insurance for me.

My wife and I each have a computer and I don't know what we would do without the Geek Squad. I accidentally spilled tea on the entire computer and immediately made an appointment and they rectified the problem to my total satisfaction.

Not usually a fan of buying store warranties but this is the exception. Had another book that got the screen broken. Found the part online but they were out of stock. Warranty was cheaper and don't have to deal with the hassle of fixing it myself.

Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you