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Customer reviews

Rating 4.6 out of 5 stars with 11863 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 11,863 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a 2-Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even see the point of it. I have a laptop that keeps powering off and on and I don't know if it's the hardware or if it's covered by the 2-Year Accidental Protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has done amazing with past purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pass came with the laptop and a bonus expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps knowing if some accident happens and it breaks you are taken care of! Don’t have to go spend a lot of money on a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped me during College season

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased as I had a small battery issue and they corrected it quickly. I always purchase warranty as I like knowing I’m covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranties for Expensive Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement laptop came in quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been perfect. Battery life is amazing too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Maggie. Thanks for sharing this story with us! We feel the same way about protecting your investments. We're glad that we could make that situation so easy and get you a new one power cord. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always buy from best buy when comes to electronics because its the best way to keep them in good shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection actually makes life better great associates at BBY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems with the laptop. At least I have Greeks squad just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for what i use it for would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is the worst greatest GSP i am not submitting this review for points i promise oh my god is this thing fantastic, i wouldnt ever pick any other GSP over this one oh my god

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone

    I would recommend this to a friend