Customer Ratings & Reviews

Geek squad is so helpful they are able to assist when problems occur with devices. They also explain how to utilize products you have brought or are considering purchasing. I also enjoy their quick repair, and easy scheduling.

Best purchase I ever made. Being a student and panicking when your laptop starts to dysfunctional and with COVID, everything Is remote. Thanks to the total tech and geek squad support, all my worries were taken care of.

I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

I went in for a consultation for my laptop. The agents were very knowledgeable and helpful. They quickly determined that I needed to have my pc shipped out. I was quickly notified when it came back in!

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

Please make sure get the warranty! It’s worth it for the clumsy folk like me.

I didn't actually need to use this but I wish I could because I kneeled on my computer and now I can't use my geek squad thing.

this is a good option protection after the manufacture warranty expires, protects you for anything can happen during the normal use, the bad thing is that even they sell is international is not. just not easy to have the protection on a trip or international travel, yuhae to wait until you come back to USA

Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.

What's there to say about The geek squad warranties other than fantastic bring whatever you've applied this warranty do a Best buy store and they'll either repair it or give you a new one even when you're on vacation in another state great warranty

If something happens in 2 years with ur device you can get a brand new one with no worries

I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

Always pleased with the Geek Squad. They never let me "go" down!!!

Went in with a problematic computer and the guys fixed right up for me

This protection is good stuff for a gray price definitely worth it.

Haven't had to use it yet but knowing it is there for everything it covers is excellent. Great peace of mind knowing this coverage plan is there in the event anything were to happen to the device, especially since it is owned by my teenager.

I went ahead and purchased the $140 for one year warranty. Hopefully if anything happens to my computer there isn't any fine print and they actually honor the warranty. Otherwise the $140 is extremely high, I think. On the other hand, hopefully I never have to use it. I'm going to mark "yes" for if I would recommend to a friend, which I am still on the fence about. It's a required field, so I have to pick one.

Best thing to have if anything goes wrongnyou go to Best Buy and there Geek squad is there to help you with any problem that arises.

Love having the geek squad! Everything I open from Best Buy, is covered by geek squad, they go above & beyond to help in any situation that may arise.

Great service! I like how easy it was and love how theyre so reliable. Worth it