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Customer reviews

Rating 4.6 out of 5 stars with 11847 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 11,847 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for large purchase items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't needed to utilize the service but I'll go on previous experience in rating them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best and when it was returned it was like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided a long time ago that I don't need to know HOW to work on my electronics; just hire a professional. Geek Squad is super convenient and they are always very knowledgeable. The Family Plan is the way to go to get more bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help selecting the product. He was very professional help me with everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had an issue with his laptop a couple months after I bought it & this purchase was perfect. I took his laptop into the store. The told me what the issue was & sent it off to get fixed. I got it back in the mail shortly after & it worked just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth getting for those of you who buy laptops TVs or any major electrical product that main require service in the future I highly recommend getting this anytime you purchase any item that may require service you'll be glad you did and we'll save you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend for safey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfying protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been satisfied with the protection for many, many years. Most of the time i have things taken care of first call, I have had a couple of times over many years that it did not happen with first call but still love the program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dog ate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just for the piece of mind since my last laptop got a crack on the screen and I didn't have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service to your product even if they can't fix the problem your not left in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Contracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just work! I'd definitely recommend getting it for the first year at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful. Unless you u leave your laptop at home at all times like me , u should definitely opt in for their protection plan. It will save you a lots of runaround in case something happens to your pc

    I would recommend this to a friend