Customer Ratings & Reviews

I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

I would not buy a computer with out the protection of the squad

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

Geeksquad is a great service. Would recommend to add protection to all your devices

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

The agents helped me troubleshoot and take care of updates

It's a much needed add on for protection for piece of mind. The price was decent

You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

I like my computer but I find that it’s small and I’m really need to learn to use it so I really like it but I’m having trouble with it So if my service has how do use the computer email me and I’ll contact you

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

Always good to have in case of emergencies with technological devices

My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.