Customer Ratings & Reviews

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

The one thing you need when you need it. This is your best investment.

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

Great to have. Hope I never have to use it! Give me a pleasant peace of mind.

Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to

Purchased the geek squad offer and well worth it!!!

I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

How can you go wrong super cheap the ultimate protection never worry again live life to the fullest drink coffee in the morning while working on your computer have no fear you're covered!

I feel confident in my laptop knowing I have geek squad to back me up.

Great they gave me no issues with giving me credit for a item that couldn't be fixed

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Works for basic use not great for games…… Seems solid..

Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

Great price for geek squad. I had to call them once and they were very helpful.

Fantastic service! They replaced my laptop with no problems.

Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!