Customer Ratings & Reviews

I always feel less anxious about my computer malfunctioning when I have the Geek Squad and service

Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

Always nice to have the easy of protection. Why wouldn’t you get it?

The Associate at the store talked me into it and it was a great idea.

Works exactly as expected even a little better totally recommend

Everything was okay. No complaints. I will always use Best Buy for m’y business.

Just book an appointment or call geek squad and they will definitely take care of your purchases.

Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

Never used the 1 year guarantee because my mom loves the laptop

You can't put a price on peace of mind. I will forever purchase the protection.

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

we used and been pleased with work by Geek Squad!!

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it

I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

Didn’t have to use because computer is still great but you never now when you a great coverage

If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.