Customer Ratings & Reviews

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

The geek squad helped me fix my tablet after an accident. Very helpful!!

Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

Protection plan experience has always been good. Thanks.

I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

Awsome Service with Geek Squad, very fast and reliable.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

Very good coverage gets the work done quickly and is very reliable

I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

Great insurance and give you peace of mind when you know any issues will be fixed

Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

I have not had a chance to use this yet but if something happens to my grandsons laptop I’m sure it will come in handy.

Bought as a backup in case I run into issues with our new laptop… I did not.

The product is very good with speed overall a great laptop

You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.