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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 11,748 reviews
  • Rated 5 out of 5 stars

    Geek squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services. Takes care of the need our electronic quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: The Bee's Knees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best when it comes to electronic repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my son laptop just to be safe, because accidents can and will happen. Have not had the opportunity to used it yet. But it’s just good to know I do have a back up..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best squad. When I have a problem they fix it, and explains you the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for that oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those in case moments just know that this is very limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good that your purchase has some warranty, gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slam dunk. No reason not to get the protection to get issues taken care of in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what we needed shipped very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the G. Squad protection plan. Service was fast and issues taken care of without hassles. Highly recomended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my wife. My wife enjoys how well it works. Would recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to get a cheaper laptop without extended warranty and have to replace it more often. Usually those models were not sturdy and were not equipping with standard features I need. The warranty though costly really gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perviously very satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service with this product. Used perviously with a tablet. Got helps about five times during the two year plan. Fixed twice which covered the cost. Helped problem solve other issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is the Best at BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad that cares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad you need if anything goes wrong . So much viruses out there . They are there to help. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to hook it up to see if it still had warranty Should have purcbaed it at the time of sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to be insured! Customer service is great and we've had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that was a great choice for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet,I just got it for Christmas

    I would recommend this to a friend