Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 11,762 reviews
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have. I have kids and this is very necessary as I am the clumsy one lmao!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to get safe great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with their help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to have a warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never wanna buy some of that or warranty because if so, you pay more overtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best knowledgabke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable . Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt use protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you have their insurance. You know theyll fix any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great too have just in case you need to replace a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security n peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad extended warrenty for all my items, They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind. Simple and easy to use and understand the terms a and conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gain my trust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

    I would recommend this to a friend