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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 11,773 reviews
  • Rated 5 out of 5 stars

    A layer of additional protection for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is what you are our heading with this product. I hope I don't need to use it in the upcoming year! Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got such a great deal on the computer it was stupid not to get this plan. Have had good luck with their policy claims in the past so I don’t expect issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer DJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not take advantage of the discount on a great service/product. You know you will have your "electronic gadget" for longer than a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy warranties, but with the added peace of mind for accidental damage protection I can now enjoy my laptop anywhere. I would suggest this for anyone who plans to travel with their laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive insurance to protect my lap top just in case of accidental damage. I have cats have been known tovisit my desk so it is good to just be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this for the computer I purchased but nice to have the assurance that the laptop my 10 year old uses is covered in case something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def worth it if you'd be utilizing their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it's something you don't expect to replace within 2 years, e.g. computer, I would say it's worth it. Gives you the comfort of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan is good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure that I was covered with my new laptop purchase. Geek squad is always reliable when needed. This is a great service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damage Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our laptops in all types of conditions and this product offers the type of protection we need to feel comfortable taking our laptops where we go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come a long way. They are so awesome! i have used the in store service as well as email and phone communications. Knowledgeable , ready to help and fix whatever needs to be fixed or changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Thing to Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it was a little complicated for me snice I couldn't go into the store because of Covid, but shipping and receiving it through the mail went fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always trustable and provide a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to feel protected for this big purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you move the computer all over the house and need to keep it safe, it's nice to know you have a protection plan. You never known what will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need when you buy an electronic from Best Buy. It will save you time and money to repair your device after manufacture warranty has ended. Plus it’s inexpensive.

    I would recommend this to a friend