Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11774 reviews
(11,774 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy for the money available! lets you work with the comfort of knowing your support team is only a call away....closer than India!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the protection you get from Geek Squad. I always get Geek Squad protection when I buy electronic. It's a piece of mind that my product is covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always broken something so having this is always a plus
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my brand new laptop and destroyed the power button, it didn't cost me a single cent. After the repairs the laptop was shipped right to my door.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Super Team
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GEEK Squad has helped me many times on both my personal and office computers. They have always been courteous, knowledgeable and efficient. Thank you!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the buy, it covers alot and geek squad can fix alot
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Their reputation precedes them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the Geek Squad yet but I hear great things
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great resource!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always a peace of mind when you know you have knowledgeable people there to step in and help when needed!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us!! We appreciate that positive feedback. We're incredibly appreciative that you can put your trust in us if you ever need help. Please let us know if there's anything we can do or answer any questions.
Rated 5 out of 5 stars
Helps alot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never expected something so easy could make life a bit better
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice to know the protection is there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I is always nice to know that the protection is there.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For peace of mind, I needed to buy this protection plan. Calling in is great and the people who answer the phones are very helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly believe in protection plans. I always purchase additional coverage. I have never had a problem when I had to call the Geek Squad.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the geek squad!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to use them and they are very knowledgeable about the product they fix. They made me feel at ease whenever I had a question. Thanks geek squad!!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service ever! Needed a repair and even with Covid and the long wait times, I was able to get assistance with my computer repair.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
COOL COMPANY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE GEEK SQUAD THEY ALWAYS KNOW HOW TO FIX MY DEVICES. THANK GOD FOR THE PROTECTION.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


