Customer Ratings & Reviews

Glad I got the protection plan for my kid laptop had a problem with it took it to bestbuy and got it fixed no problem

I won't buy any electronic anymore unless I get the Geek Squad protection plan. Very worth it. I have used it multiple times.

I liked it very much to my surprise .. it has done everything i wanted.

The Geek squad protection is such a good deal. One time of a big virus, or a spill and it's paid for by getting the protection. They had it fixed in a day and a half ! Good deal :)

Well worth getting the extra coverage since most manufacturers issues show up after their coverage

Geek squad is awesome, this warranty covers everything basically. Although geek squad tends to be really busy and sometimes you end up waiting a long time to have your device fixed.

Teenagers are hard on computers. The Geek Squad had managed to salvage several accidents for us.

Great service, they never fail to remind me ahead of time when I need to renew the yearly coverage. And doing so is super easy!

Geek Squad protection is something that I believe you should always buy. Because you never know when something will breakdown.

Love the protection plan great or when I have issues

WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

The adgents are very helpful. Willl set up your computer software for you. Never have enough coverage.

Not a service we use very often, but it has come in handy when needed. They are always very nice and professional.

Helps me with peace of mind that if anything were to happen accidentally to my computer it would be protected.

Wonderful great guys hard-working always need them smart efficient know what they’re doing

Love the protection plan, has never let me down. File your claim and the geeks will take care of it.

I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

I've purchased protection for a number of my products, and whenever I've had to use it, it was worth it.

Geek Squad service is astounding. I've had to use the policy and the store handled my problem efficiently and at no cost to me.