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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 11,777 reviews
  • Rated 4 out of 5 stars

    Laptop wonderful at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Lenovo laptop works great. I love shopping at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that any problems I have I'm protected on my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We completely agree that it's important to cover your investments just in case. We hope you don't need to use the plan but will be here for you if you ever needed it.

  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great thing that Best Buy offers protection on all devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for my family and friends,the service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose to have this option from Best Buy for expensive items, such as laptop. GEEK SQUAD will take care of item if it has malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service . I Stood in line less than 3 minutes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must now days to keep a protection program on your computer . The geek squad has always been a good protection plan to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr accident GK Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this GK protection for my new laptop back a couple of months ago... but it is a must for electronics at time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any you buy. Very knowledgeable staff and helpful and if they cant fix they refund you the value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't neededto use the protection and hope not t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection because my other daughter dropped her laptop twice with no protection. So if I need to use this protection on the new laptop I hope it will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for cover your damage without headache only need to bring the laptop to the store near your location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy accidental, with small kids at home accidents happen and geek squad makes it easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance it's great to have when it's with them. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always good to have. You never know when you have an item that needs to be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always well worth the few dollars for extra value and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 3 year if you have the cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 3 year its a great deal. I had to use the coverage on a laptop, vr headset and a tv replaced no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program. I have all my tech's done by the Geek Squad and they never fail me. Honest staff that do the work correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to diagnose my problem with laptop and got it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy seeing that I had to return my originally purchased laptop that developed powering issues only 3 weeks owning it.

    I would recommend this to a friend