Customer Ratings & Reviews

You can't go wrong buying Geek Squad protection. No one plans on accidents so this is great to have.

The Greek Squad are always willing to help you with anything you need help with, just a great bunch of people to get help from.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

Always purchase geek squad protection for my pruducts.never had a problem because they always respond and take care of it.

With this extended protection, This computer should continue to be useful for its life

I purchased this warranty just in case anything go wrong with the computer I purchased.

I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

This computer looks and works amazing after installing, bought it for my sister in-law, she loves it.

I’ve always found the Geek Squad protection a very good value. It gives excellent piece of mind.

Great product to protect your investment from any possible outcome.

I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

Purchases I’m hoping that it does. It’s job in the case something happens to my laptop.

Hopefully I won’t need to use the protection lab but Best Buy was grea in the past when I had to

I haven't had to use it yet and hope I don't have too. But great value for products.

Anytime I purchase items from best buy I always put Geek Squad support on it. Simple warranty for high-value items

Insurance. A waste of money if you do not have to use it, but a lifesaver if you do. Have not had to use it so far, but I have heard good things about the geek squad.

Geek squad are extremely helpful and go thhe extra mile. The answers are always honest.

you get a warranty,. you be send it off. no telling when you will get it back. Greek squad you take it in, and they will contact you when it's ready.

Must have when making an electrical purchase since it covers so many things!