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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 11,781 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making an electrical purchase since it covers so many things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great. Just knowing you have that added protection is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the price for the value was well worth it. I have yet it use it but it’s good to know it’s there when and if I do need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go along with my new laptop. I haven't needed it but am glad that I have it, just in case!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gadget guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to hopefully not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not have to use this but hey it’s for my 10 y/o laptop who am I kidding I’ll probably need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the price came down for me when I purchased the protection plan on sale. Also, it can be returned for a pro rated refund during the life of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Support Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is so helpful, professional and knowledgeable. I would never buy any technology unless it was backed up with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you always need protection on your electronics, don't be an idiot to say I don't need it b/c it helped to replace my laptop motherboard and another component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this a few times for accidental damage and support was great. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always utilize Geek squad for all of my bigger purchases. Peace of mind and knowledgeable person to work on and protect my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within electronic would recommend getting a warranty you never know if you if your laptop drops or cracks good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help when needed and was efficient and quick. I will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must you never know. Useful and you feel better about purchases especially if using items at the workplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan is great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is wonderful to have in case something happens with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set-up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but it just makes it nice to know I have the option to use it if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have had a problem with my computers Geek Squad has always been there for me. I highly recommend Geek Squad protection for all computers and electronics.

    I would recommend this to a friend