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Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 11,781 reviews
  • Rated 5 out of 5 stars

    On the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tech’s ever and I would recommend that anyone who needs appliances and technology to choose Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient when your product stops working. Or needs anything done to it. Best Buy us so quick to fix your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service, best in the industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good but 1 year !?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year is not a long time for the price I paid I think they should add more time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Buy w/ every major purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically get the Geek Squad protection on certain items. It’s better to have it and not need it, than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was definitely worth it you never know what will happen with lap tops especially if I have kids !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing about technology, and I don't care to learn. Geek squad meets my needs and they don't laugh at me for my ignorance. They are worth what I pay for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this coverage, has saved me many of times and recovered things I thought were lost forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i need something the staff is very nice and now how fix your situation in time with excellent quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy about my purchase. It is extremely user friendly and does just what I need. The keyboard does not light up but I can live with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service so far but feel safe knowing I have it wil renew it when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection just in case there is apribkem or something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is very useful and protects my computer from almost anything that looks like danger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never leave without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased that I purchased this plan at the time I bought the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans for my own peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So why would you NOT buy protection? It's been a blessing each time we've used it over the years. #coachdeenamcd

    I would recommend this to a friend