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Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 11,781 reviews
  • Rated 5 out of 5 stars

    Great team help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta know the squad is there if anything happens to my computer. Great service and help when I took my laptop in for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans always seem to help us out when we need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received, the protection, along with a notebook for as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add to every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the reason I buy all of my electronics from Best Buy. Reassurance that my investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the accidental Geek Squad protection, but I'm glad I have it in case clutzy-ness happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this your laptop woukd never be fix. This is just in case something happens. The price isnt that bad for 1 year so why not get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shoulder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item my husband loves it has been wearing it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable laptop for the money. Just enough for basic skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use it a bit, and aside for having to spend a long time at the store -- both waiting in line and then being helped -- it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't risk your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is not a very expensive computer, it is worth protecting the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the protection plan!!! No problems when I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting it! You will never regret getting it but you might always regret not getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best and it comes in handy when your electronic breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service my computer. Call when finish .service was good.didn’t have to wait in that long line. Took me right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente people thy know what they are doing. Will call them every time I have technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the Geek Squad since purchasing my computer but from past experience they have been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind, if rather expensive. I have had a laptop begin to have display issues in the past and brought it in 3 times at which point they gave me credit for the initial cost of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to have had geeksquad on my side when i need my laptop screen replaced! They were super friendly and helpful! Plus it was fixed in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the geek squad, they are the only people I trust with my computer. My local repair shop doesn’t even compare.

    I would recommend this to a friend