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Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 11,781 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had excellent service with the geek squad service plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad explains everything and makes sure even non-tech people understand the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a laptop, camera, etc... without the geek squad for at least 2 yrs preferably 3, bcuz cost out of pocket to replace is a joke in this market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 3 year coverage and feel that is worth a laptop of this nature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection on all my devices because I have needed it in the past and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an issue with my computer and the replaced it without any problem. I had to get it on my new one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays to have a good protection plan. I hope i will never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be left hanging when accidents happen. Love the support I get from Geek squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a smart idea to purchase if you're going to spend the money on computer equipment! Smart investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that both my college students don’t have to worry about accidents they are covered! Peace of mind is great and so is the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgable and work to help you understand your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! Accidents happen and this is a great service. I have used before and it was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had a need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop for my son and purchased the 1-Year protection plan as my son has a history of accidently damaging his technology. I haven't hade a need to use this yet but I'm glad the option is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second computer to fail me in 2 months but they took control of the situation. Definitely worth the extra bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I never need this, but it’s good to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it comes in handy if and when needed, I use this device for school and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to actually use my warranty but I know it will at least be painless since it's with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, covers almost possibly anything that could go wrong with device.

    I would recommend this to a friend