Customer Ratings & Reviews

Great and fast service. In and out service and great explanation.

i almost always purchase this on high dollar purchases. only needed it once for a vr headset and i was taken care of within a day.

Geek Squad has always been extremely helpful and friendly. They don't make me feel dumb when helping me with things that I'm sure are simple to them and that's appreciated.

Great service. Responsive. Attended to all my service needs.

I haven't had to use it yet but I'm sure I can depend on them when it comes around like I did in the past.

always super helpful, feels good to know i dont have to worry when i have issues

They are the best at what they do thank you Greek squad

Always friendly and helpful! I don’t feel like they’re just trying to sell me something, but actually trying to help me find a product that fits my needs.

I made the best decision when I went into Best Buy to update and purchase my new devices. Each and every one of the Geek Squad that I spoke with and asked questions were knowledgeable, professional and patient. No matter how many times I asked a question for clarification they provided me with answers that I could understand along with numerous suggestions. I will never go anywhere else to purchase any technology! Keep up the tremendous work!!

Looking to renew my plan hopefully I have the option to do so. I will review again once I find out.

I haven't had to use them yet with this but in the epast great experience

Is a super important tool for the computer. At the moment not have to use.

I haven't had to use it so far. I am cautiously optimistic.

Excellent service from geek squad team from Oakland

I wasn't very tech savvy at the time of purchase. I went in for help with the Geek squad because I couldn't figure out why the keyboard and mouse wouldn't work lol. It was a quick fix by just putting the batteries in (I felt so dumb lol)... anywho, Thanks so much Geek Squad!

Would recommend to everyone. Great coverage. Leaves you worry free

Buying this saved me soo much money. My kid has managed to not only completely break one laptop but damaged the second one I got her after I replaced the first one she broke. When they told me they couldn’t fix her laptop I received a very large amount (the original purchase price of the laptop) on a gift card so I could afford to purchase a new one. I will never buy anything ever again for her without buying this protection too. Total life saver!!

Like any type of insurance, you only get your money's worth if your product actually breaks and you need to use it. In my case, my laptop did break and they fixed everything for free. Had I not had the service plan, it would have probably been too expensive to bother fixing at all. Very glad I had it.

In the past my laptop was damaged and there was nothing I could do. I knew that I needed to add geek squad protection this time. They have great customer service and someone is always able to give me an answer I am looking for in order to solve my solution.

I bought this for the sole purpose of completing my school assignments with the added benefit of using it as a tablet. It does a great job at it and has helped me reduce the weight of my backpack by a lot as well.