Customer Ratings & Reviews

It is grate to have Greek because if I brake something I know they will have my back and be on my side so I have no worry’s at all of losing or braking my stuff Worth my money

The geek squad at cascade store in Portland are helpful and excellent in providing service. One of these plans was able to replace a broken screen on brand new computer, this saved me over 350.00 and was invaluable!! I would recommend this to anyone who has kids, knows kids, or is a fumble bunny like me. Cheers and Thanks Cascade Station Geek Squad members for all your professional and organized efforts!!

I was unsure as to which laptop I wanted so Team Member Forest (at the Bee Cave location) was super helpful, and patient while helping me figure out which would be best for me. I become overwhelmed when there are a lot of options, and I am not a very tech savvy person, but from start to finish, he made the shopping experience easy and smooth.

Glad to have the peace of mind, hope I do not have to use it.

We purchased this for my daughter's computer last summer. As Murphy would have it, she spilled water in her keyboard and the computer kept shutting down without warning. After checking it out, Geek Squad replaced the laptop. That sold me on the gamble that something could go wrong and the machine could be seriously damaged.

I used the service several times and it saved me a lot of money on service and parts.

As always I bought geek squad and I always will! Everytime I have an issue it's taken care of and ot's perfect as amom of 3 who has accidental damage sometimes.

My brother spilled juice on my laptop and geek squad did the best they could to fix it thanks to geek squad.If I didn’t have geek squad I would’ve had to buy a whole new laptop.

Absolutely love the Geek Squad service. We've always used this service with some of the items we've purchased (tv/sound bar install, Arlo camera install and trouble-shooting, laptop trouble-shooting. Well worth the cost. Would always ensure we have Geek Squad protection for some of the more expensive electronics.

Having the Geek Squad 1-year Accidental Protection was the best investment I made. my backpack which was carrying my laptop got wet and it effected my laptop..i took it in for service and because the damage was beyond repair they gave me a gift card with the value of the laptop so I could purchase a new one

Geek squad employees are very professional and knowledgeable about issues I was having with my computer.

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date

So far, so good. The one time used, the machine had to be returned to the factory for repair. Guess it is what it is.

This has shown to be a great service to include with the purchase of my new laptop. I feel more secure about the purchase with it.

My laptop and I are on the go constantly! With that, I unfortunately break it from time to time with all the wear and tear. Geek Squad has been there every time to fix or replace the item.

Great service and help! I can’t believe after all this time it worked!

Hard to say how well this is hopefully I never need it and all goes well. Warranties are always a guessing game and normally I never buy them but with my item it was expensive enough and likelihood of my butter fingers dropping it I took a chance.

I use the Geek Squad for everything. They mounted my TV (without any wires or cables exposed (all in the wall) and connected it to all my devices. I also use them every 3 to 4 months to clean my computer and make sure that it runs to its full capacity. I don't know what I would do without the Geek Squad. I highly recommend this Protection!

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.