Customer Ratings & Reviews

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

With the warranty I was able to get my products serviced without hassle

I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

Was able to get my computer serviced for free! Saved me lots of money

I have good experience with Geek Squad in the past. If you buy the complete coverage, including accidental damage, you are in good hands. They don't ask any questions as long as your device is "accidentally" damaged. This is cheaper and better than Dell's support. Except for Apple products, they sell Apple Care due to Apple's terms, I would buy Geek Squad over the manufacturer's.

Nothing may happen but at least you know if they can't fix it you get value still

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.

You can never go wrong with Geek Squad coverage! Gives you piece of mind knowing your investment is covered.

If you purchase this plan and have a problem with the product, Geek Squad will make it right. I buy a lot of tech gear, I always purchase the warranty, it's been worth it 1000 times over when I had a problem late in the products life. It's worth the month.

Haven't used it yet, but better off knowing i have some protection for my computer

It is a great feeling to know that your product is covered for accidental damage.

Sales clerk Recommended this extra coverage . I feel good to know I have this

Love this hp Chromebook. Holds a good charge and works great. Employee was very helpful and kind. Great value for this laptop. Highly recommend.

This purchase was a good one and easy to decide. I was able to look and see wht i was buying after all my researching

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

Great little computer! It's actually faster thsn my HP. Pair it with a wireless keyboard & mouse & was GOOD TO GO! It's lightweight makes it easy to grab & go, I've even used while traveling in a car & was comfortable ising it! Great buy!

All worries were erased when I took my computer in. All of my questions were answered And i felt more confident with my purchase

I can count on them to come fix anything I have a problem with.

I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.