Customer Ratings & Reviews

Not usually a fan of buying store warranties but this is the exception. Had another book that got the screen broken. Found the part online but they were out of stock. Warranty was cheaper and don't have to deal with the hassle of fixing it myself.

I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

They have been wonderful. Everytime I take something in a computer, laptop, or printer. Very knowledgeable.

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

having this protection is bar none we would not buy any product from Best buy without buying any protections I love it my wife loves it my teenager loves it we love protection so I'm so grateful Best buy offers it thanks Best buy

These people are great and smart. Great replacement plans as well.

I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

Best purchase made on any item I purchase at Best Buy where it is offered. Peace of mind is worth every penny.

Awesome house computer for simple stuff to do for yourself and kids

Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

Love everything that’s included in geek squad………….

This is a great program. Every time I have had a issue they were either able to fix it or give me my money back for another item!

There are the best in the business. I have never had an issue

They are fantastic and can definitely trust in them to make sure my equipment is working great and secure.

While I have not had to use the geek squad on this purchase I have used them quite a bit in the past and their services are great. The only thing I would change is the appointments as they don't always keep to the schedule.

I added the Geek Squad Protection when I bought a laptop for my 9 yr old son. The laptop only lasted 6 months because he didn't use it carefully. I was pleasantly surprised when Best Buy reimbursed the total amount of what I paid for it because they could not fix it. I recommend this product 100% when buying electronics for a child.

Previously bought item broke before 4 years, great to have a new plan