Customer Ratings & Reviews

Great service that I hope to not need but will if I have to.

I usually buy electronics and do not add this service but it was recommended by one of the agents so I got it....and little did I know a couple months before it expired I was going to need it.

I'm glad I got the warranty since I'm clumsy and a lot of drops and skills occur at home lol and with the warranty the laptop gets replaced for free as long as you can give it to them and they can't fix it, or they'll fix it for you

Great option to have, it’s good to have the type of service and you never.

Helped me get a great deal for an awesome product. The protection plan was worth it.

Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

I haven't had to use it yet for my wife's new Laptop, but it's handy, and They make it right when it's needed. I've bought this before on some items, and BestBuy and the Geek Squad has always worked it out for us. Thanks!

Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

They help me out with my computer, did not work, when I first bought it, I appreciate the help.

This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!

Guys you should’ve definitely buy this thing and it is really helpful

These policies have stood me in good stead with other computers I've bought from Best Buy. I wouldn't leave the store without one.

Expensive protection needed for non technical types who don't have light touch with electronic equipment. Long term college protection planning. Doesn't cover software only hardware physical damage. Doesn't carry over to new computer even with two years left on the plan after older computer couldn't be repaired, sucks

Accidents happen!! It’s worth purchasing for one of those moments!

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

Best Investment ever! Spilled tea over my computer and they were able to refund the full amount the computer ( I actually bought it on sale and they refunded the full non-sale amount since it was no longer on sale) Can't recommend this enough!

The agent mount my TV with dedication and care. Also, explain me how I use.