Customer Ratings & Reviews

This product is really amazing!! I loved!! I sure recommend to everyone!!

I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

Perfect for your equipment warranty, the services they provide are so professional.

Love the geek squad, what can I say. They know all, see all, do all!

Agents were very helpful with my questions and explained things well

Needed protection on laptop and perfectly got kg all the protection happu

Great pricing for the time of warranty. I normally don't purchase warranties.

It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

A two year plan for this price is definitely worth the money.

Always purchase a protection plan, especially when you buy for children anything can happen.

Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

I recently had the pleasure of utilizing Geek Squad's laptop repair service, and I must say, I am thoroughly impressed with their expertise and professionalism. My laptop had been experiencing persistent performance issues, making it difficult for me to carry out my daily tasks efficiently. Upon contacting Geek Squad, they promptly scheduled an appointment for me and handled the entire repair process seamlessly. From the moment I dropped off my laptop, I was met with a team of knowledgeable technicians who carefully listened to my concerns and provided a clear explanation of the potential problems and the steps they would take to resolve them. Their customer service was outstanding, making me feel at ease and confident in their capabilities. The repair process itself was executed swiftly and with precision. Geek Squad effectively diagnosed and repaired the hardware and software issues plaguing my laptop, bringing it back to optimal performance. The speed and efficiency with which they addressed the problems were truly commendable, saving me both time and hassle. Furthermore, Geek Squad went the extra mile to ensure I fully understood the repairs made and offered valuable recommendations to prevent future issues. Their commitment to customer satisfaction was evident throughout the entire experience. Overall, I highly recommend Geek Squad for anyone in need of expert laptop repair services. Their professionalism, technical proficiency, and dedication to customer satisfaction make them a top choice for resolving any electronic device-related concerns. I am grateful for their exceptional service and will undoubtedly turn to them for any future technical needs.

Love having this protection. It is a security blanket in case something happens.

This is my first laptop purchase. I was happy with it, except the battery didn’t hold a charge very well, and somehow I lost my operating system (let someone borrow)and now waiting for it to be fixed. I am happy with my purchase. Just taking awhile for manufacturer to fix.

The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

I got this computer months ago, no major issues yet, so no need for me to call Geek Squad for customer service. I’m sure that if it ever happens, though, they’ll be there to help me out.

Your Best Buy associate named Tommy, who sold me the projector, was great, helpful, kind and patient. He also sold me a great project. We love our projector and it's lumins are more than sufficient to project brightly and well.

Worked with me very well. I went in and they got me a brand new one super quick.

Peace of mind. Favorite store and good to know your stuff is protected