Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11839 reviews
(11,839 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Must have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems to be a good deal to get with your purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Highway robbery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Glad to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome Service with Geek Squad, very fast and reliable.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Always beneficial to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is totally worth it! Especially if you buy appliances from BB they are covered as well. Stuff gets fixed for free.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the added protection option they make available to us with youth in the house this is best for us
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad these folks are here!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Do NOT skip the Geek Squad Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORTH IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never NOT buy the protection plan....trust me it is SO WORTH IT! My Microsoft Notebook started having issues and the protection plan took care of it!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind when you have their insurance. You know theyll fix any issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to have geek squad. I recommend it all the time. Yep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So get it! Every time get the geek squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
We loved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good we looved our new compiuter, and we like spend in Best But , favors store
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go ahead and eat lunch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must especially with the COVID home schooling. The days of telling kids they can't eat or drink while on the computer is over thanks to home school
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my laptop quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It actually works but it’s too expensive to activate another one year
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get your products protected. Geek squad has the best service. Always available and great customer. When i call to get help with my tv. Their right on it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


